How to Access FedEx Direct Quotes
FedEx Direct quotes require specific accessorials to be selected in order for the correct FedEx Direct service levels to return in MyCarrier. Without the right accessorial combination, FedEx Direct rates may not appear.
How it works
When building your quote, choose the delivery and pickup accessorials that match the level of FedEx Direct service you need. MyCarrier uses those selections to request the appropriate FedEx Direct quote options.
FedEx Freight Direct Delivery
FedEx Direct Service Name | MyCarrier Accessorials |
Basic Delivery | Threshold Delivery |
Basic Delivery by Appointment | Threshold Delivery + Appointment Delivery |
Standard Delivery | White Glove Delivery |
Premium Delivery | White Glove Delivery + Two Person Delivery |
FedEx Freight Direct Returns
FedEx Direct Service Name | MyCarrier Accessorials |
Basic Pickup | Threshold Pickup |
Standard Pickup | White Glove Pickup |
Note: Basic Pickup by Appointment is not currently available on MyCarrier
Quick tips
Double-check that the accessorials selected on your quote match the FedEx Direct service level you are trying to receive.
If a FedEx Direct quote does not return, first review your selected pickup and delivery accessorials.
Start with the service level you need, then apply the matching accessorial combination listed above.
Need help?
If you are unsure which accessorials to choose, review the FedEx Direct service/accessorial mapping in the Help Center article or contact Support for guidance.
