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Dispatch Error - HTTP Status Code 401

Skyler Low avatar
Written by Skyler Low
Updated over 2 years ago

Error Message: The server sent HTTP status code 401: [ISS.0084.9001] Invalid credentials

Possible Solution

Estes is a bit unique in that a customer can enter their password any way they want to sign in to the Estes website.

( For Example, if a customer set their Password as Shipping1 then Shipping1, shipping1, SHIPPING1, ShIpPiNg1 would all work to sign in to Estes Website. )

However, only the original password (Shipping1) will work during the dispatch request.

Due to the difficulty of determining the correct usage, a quick password reset (on Estes website) may be the best option available.

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