Antivirus Whitelisting Instructions | MyCarrier Help Center

MyCarrier uses a secure authentication and login provider. Because of the way it works, it is sometimes blocked by modern antiviruses software. If you experience issues logging into the site, your antivirus settings may be the cause. To correct this, you need to whitelist the 'mycarriertms.com' domain.

Whitelisting instructions for common antiviruses:

Norton: https://community.norton.com/en/forums/how-add-website-exception-firewall-norton-360
TrendMicro: https://success.trendmicro.com/dcx/s/solution/1054744-adding-a-url-in-the-approved-url-list-in-worry-free-business-security-wfbs?language=en_US&sfdcIFrameOrigin=null
McAfee: https://forums.mcafee.com/t5/WebAdvisor/How-to-add-a-website-as-Trusted-Site-in-Internet-Security/td-p/472858
Webroot: https://docs.webroot.com/us/en/business/wsab_endpointprotection_adminguide/Content/UsingOverrides/CreatingWhitelistOverrides.htm
TotalAV: https://my.totalav.com/tutorials?playlistId=PLI8itD13I8bkx0IcOOp3iU5UfNFEPvSGp&videoId=ycNzb8QD4pA
Bitdefender: https://www.bitdefender.com/consumer/support/answer/1519/
Avast: https://support.avast.com/en-us/article/antivirus-scan-exclusions/#pc
AVG: https://support.avg.com/answers?id=9060N000000To2XQAS
Malwarebytes: https://support.malwarebytes.com/hc/en-us/articles/360039021953-Malwarebytes-Browser-Guard-Allow-list-screen