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Email Settings
Braydie Noriega avatar
Written by Braydie Noriega
Updated over a year ago

Follow the below instructions to navigate to the Email Settings!

  1. Navigate to the Gear Icon in the top right corner and select 'Customer Settings'

  2. Tab over to the 'Settings' menu.

  3. Scroll down to the 'Email Settings' section.

Here you will see a few different options:

Tracking Email Default Text: Default text included in the tracking email sent.


Shipping Documents Default Text: Default text included in the documents email sent.

Auto Send Tracking Emails: Enabling this setting will make all location email addresses required to dispatch. Upon dispatch, the customer will receive an email with a link to track this shipment!

Send Quote Updates: Some services like truckload and volume have a delay between the quote request and the return of rates. If enabled, we will email you when we get a new rate response back.

Include Reply Email Address: When Enabled based on your configuration either the user sending the email or the programmed email address will be included such that the recipient can simply reply to Tracking or Shipping Document emails.

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