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Managing User Seats and Locations

How to add new users and locations or remove unused user seats and locations from your subscription

Dustin Jolley avatar
Written by Dustin Jolley
Updated over 4 months ago

Adding New User Seats or Locations

You can add new user seats or locations during creation or on the billing page if you upgrade your plan.

Adding New User Seats or Locations During Creation

Customer Admins on the Starter plan can directly purchase additional users from the Users page during the invitation process. When adding a new User, you will see a notification that additional users will incur a charge and can make the purchase on that page.

Customer Admins can also directly purchase additional locations from the Locations page when creating new locations.

Please Note: The ability to purchase user seats and locations during the creation or invite process is only available for Customer Admins on the Starter plan. To learn more about our plans, visit the Billing page.

Adding New User Seats or Locations on the Billing Page

You can add new user seats or locations when upgrading from a Free to a Starter plan or from a Starter plan to a Professional plan.

Removing Unused User Seats or Locations

You may remove any seats or locations that are no longer needed by contacting your CSA or Support. These changes will be reflected on your next subscription renewal.

Please Note: Any changes regarding removal of user seats and locations must be directed to your Customer Success Advisor or our support team at [email protected].

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