MyInvoiceHub's orphan management capabilities allow you to manually connect orphan invoices to a quote.
What is an orphan invoice?
An orphan invoice is an invoice that does not have a matching quote in our system. Without a matching quote, your invoice may not transfer correctly to your ERP.
There are two ways to manage orphan invoices:
Link orphan invoices to an existing quote
Clone invoice data to create a matching quote
Adding Data by Linking or Cloning
Table of Contents
Orphan invoices will have the 
icon in the 'Quote Amount' column. You can also see the percentage of orphan invoices in the 'Orphan Frequency' box at the top of the Invoice Table page.
Linking Orphan Invoices
Click on the 'Add Data' icon and select 'Existing MyCarrier Shipment' in the 'Add Data' window. Click 'Next'.
You can then search for your MyCarrier shipment using either the BOL# or PRO#. Click the 
arrow to switch between BOL# and PRO#.
Once you enter your BOL#/PRO#, select the matching quote from the Results section and click 'Next'.
Use the Review stage to confirm that your linked shipment data is correct.
Want to send your linked invoice through your Auto Approval process?
Keep the 'Auto Approve Invoice' box selected and it will go through your automated approval process once it's linked. If the shipment and invoice totals meet the pre-determined threshold, the invoice will be auto approved.
Once the invoice is linked, the details will update with the linked shipment in the Invoice Table.
If you navigate to the 'Invoice Details' page for the linked invoice, you'll notice the Activity Log will include this update.
Cloning a Shipment
To clone a shipment, select the 'Clone Invoice as Quote' option in the 'Add Data' window.
Once you click 'Next', you'll skip right to the 'Review' stage to confirm your cloned shipment data is correct.
Want to send your cloned invoice through your Auto Approval process?
Keep the 'Auto Approve Invoice' box selected and it will go through your automated approval process once it's created. If the shipment and invoice totals meet the pre-determined threshold, the invoice will be auto approved.
Once the invoice is created, the details will update with the linked shipment in the Invoice Table.
If you navigate to the 'Invoice Details' page for the cloned invoice, you'll notice the Activity Log will include this update.
FAQ
Q: What happens if link the wrong invoice?
A: if you link the wrong shipment to an invoice please contact customer service for assistance
Q: Can I undo a cloned shipment?
A: if you incorrectly clone an invoice please contact customer service for assistance