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Adding Additional Users

Instructions to add additional users onto MyCarrier

Dustin Jolley avatar
Written by Dustin Jolley
Updated over 2 months ago

User Roles

Customer Administrator

Has full access to the account and can manage users, add, edit, and remove shipping and billing location details.

Customer User

Has access to the toolbar, can view saved 'My Locations', and access customer settings. Customer Users do NOT have access to add, edit, or remove 'My Locations' and can NOT add, edit, or remove third party billing locations.


Add User

  1. Click the three dots in the top left followed by 'Company Settings'

  2. Click 'Manage Users' and then '+ Add new user account'

  3. Fill out the information necessary, including selecting their role and location visibility. You may select specific locations for each user. Once you click 'Add User' an email will be sent for the individual to log in and set a password


    Please feel free to reach out to MyCarrier, at [email protected], if you have any questions.

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